FAQ: Everything you want to know about our online shop and our products
If you have any questions about strollers, take a look at our stroller FAQ area, there you will find all information about strollers .
I would like a different version of the article
No matter whether you want other tires or have a different request. Our support will be happy to help you with all your concerns
Why can't I order?
You must first make all the options. (Color and scope of delivery). You can only put the item in the shopping cart and order it once you have made your selection
Is my purchase safe?
If you use the payment via PayPal, your purchase via PayPal is completely secured.
I lost the instructions
No problem at all, if you have logged into your account you can conveniently receive the instructions as PDF on the article page.
I need spare parts for my SaintBaby stroller
Just speak to our support. We always have all spare parts in stock for at least 5 years. But mostly much longer. Our team will be happy to help you get the right spare part.
Do I have to create a customer account?
Of course you don't have to create a customer account. However, it is an advantage for you that you always have an overview of your data and also of the invoice.
I have chosen the wrong delivery address
No problem, you can use the tracking number to change your address on the courier company's tracking page. You can also arrange a new delivery here.
The article has been damaged in transit
In this case please contact our support directly. We will help you quickly and easily.
I have a complaint
Our support will help you quickly and easily. We will help you immediately, whether with spare parts or a repair,
How do I contact support?
You have the possibility to use the chat directly here on Saintbaby.de, of course you can also comfortably reach us by email Info@saintbaby.de or if you want you can also contact us Contact comfortably via WhatsApp https://wa.me/0048535833008 or 0048535833008 you can of course also use the contact via Skype https://join.skype.com/invite/gVrkRbJ7eoAf Telegram works of course, regardless of which option you choose, our Team helps you 365 days a year.